West Salem Clinic — Salem, OR
West Salem Clinic is a community health center clinic at 1233 Edgewater St NW, Salem, OR 97304, open 58 hours a week. That is 11 more hours than the typical Oregon clinic (47 a week). It is run by Northwest Human Services, Inc., which serves 13,383 patients across 4 clinic locations.
- Address: 1233 Edgewater St NW, Salem, OR 97304 · Directions
- Phone: (503) 378-7526
- Website: www.northwesthumanservices.org
- Weekly hours: 58 (Oregon clinic median: 47)
- Operated by: Northwest Human Services, Inc. (federally qualified health center)
- Care offered by this health center: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth
Care and screenings at Northwest Human Services, Inc.
Patients came to Northwest Human Services, Inc. for these services in 2025. The numbers cover the whole health center, not only this clinic.
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 2,004 | patients had dental exams |
| Mental health care | 4,724 | patients treated for depression or anxiety |
| Substance use treatment | 119 | patients in treatment |
| Well-child visits | 673 | children had checkups |
| Flu shots | 2,469 | patients vaccinated |
| Cervical cancer screening | 633 | patients tested |
| Breast cancer screening | 1,380 | patients screened |
| Family planning | 548 | patients served |
| Diabetes care | 1,941 | patients with diabetes |
| Blood pressure care | 2,295 | patients with hypertension |
| Asthma care | 560 | patients with asthma |
| HIV testing | 1,215 | patients tested |
| Hepatitis C testing | 1,272 | patients tested |
| Childhood lead tests | 30 | children tested |
Northwest Human Services, Inc. also provides care by telehealth.
Who Northwest Human Services, Inc. serves
13,383 patients used Northwest Human Services, Inc. in 2025. 59% live at or below the poverty line and 83% are at or below twice the poverty line. 3,012 patients were experiencing homelessness and 293 were veterans.
| Measure | This center | OR median | U.S. median | vs OR |
|---|---|---|---|---|
| Patients at or below the poverty line | 59% | 62% | 65% | −3 pts |
| Patients at or below 200% of the poverty line | 83% | 85% | 92% | −2 pts |
| Measure | This center | OR median | U.S. median | vs OR |
|---|---|---|---|---|
| Uninsured patients | 6% | 7% | 14% | −1 pts |
| Medicaid or CHIP patients | 63% | 52% | 42% | +11 pts |
| Medicare patients | 17% | 16% | 11% | +1 pts |
| Privately insured patients | 14% | 18% | 24% | −4 pts |
Quality of care at Northwest Human Services, Inc.
Northwest Human Services, Inc. is at or above the Oregon median on 3 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | OR median | U.S. median | vs OR |
|---|---|---|---|---|
| Adults with high blood pressure under control | 65% | 65% | 68% | In line |
| Women 52–74 screened for breast cancer | 50% | 59% | 54% | −9 pts |
| Women 24–64 screened for cervical cancer | 43% | 56% | 54% | −13 pts |
| Adults 46–75 screened for colorectal cancer | 39% | 44% | 44% | −6 pts |
| Patients 12+ screened for depression | 74% | 73% | 77% | +1 pts |
| Adults assessed for tobacco use | 89% | 84% | 86% | +6 pts |
| High-risk adults on statin therapy | 75% | 76% | 79% | −1 pts |
Staffing at Northwest Human Services, Inc.
The health center employs 249 full-time-equivalent staff, including 15 physicians, nurse practitioners, physician assistants and midwives, 8 dental staff and 21 mental health staff. That is 884 patients per clinical provider against the Oregon median of 767 and the U.S. median of 930. Patients made 57,300 visits, about 4.3 per patient.
Patients from ZIP 97304
2,400 Northwest Human Services, Inc. patients live in ZIP 97304, and 4% of them are uninsured. Other health centers also serve this ZIP:
- Virginia Garcia Memorial Health Center — 64 patients from 97304