United Community and Family Services Inc.
United Community and Family Services Inc. is a federally qualified community health center based in Norwich, CT, with 7 clinic locations in 5 cities. It served 18,227 patients in 2025. Fees are on a sliding scale by income and insurance, and every patient is seen regardless of ability to pay.
- 18,227patients in 2025
- 6%uninsured patients
- 62%at or below the poverty line
Care offered: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth.
Who United Community and Family Services Inc. serves
62% of patients live at or below the poverty line and 86% are at or below twice that level. 6% have no insurance, 54% have Medicaid or CHIP, 11% have Medicare and 29% have private insurance. 474 patients were experiencing homelessness. 326 were veterans.
| Measure | This center | CT median | U.S. median | vs CT |
|---|---|---|---|---|
| Patients at or below the poverty line | 62% | 65% | 65% | −2 pts |
| Patients at or below 200% of the poverty line | 86% | 89% | 92% | −3 pts |
| Measure | This center | CT median | U.S. median | vs CT |
|---|---|---|---|---|
| Uninsured patients | 6% | 14% | 14% | −8 pts |
| Medicaid or CHIP patients | 54% | 55% | 42% | −2 pts |
| Medicare patients | 11% | 10% | 11% | +1 pts |
| Privately insured patients | 29% | 17% | 24% | +11 pts |
Care and screenings
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 2,134 | patients had dental exams |
| Mental health care | 7,972 | patients treated for depression or anxiety |
| Substance use treatment | 130 | patients in treatment |
| Well-child visits | 2,540 | children had checkups |
| Flu shots | 2,470 | patients vaccinated |
| Cervical cancer screening | 694 | patients tested |
| Family planning | 748 | patients served |
| Diabetes care | 1,474 | patients with diabetes |
| Blood pressure care | 2,820 | patients with hypertension |
| Asthma care | 1,156 | patients with asthma |
| HIV testing | 1,560 | patients tested |
| Hepatitis C testing | 1,691 | patients tested |
| Childhood lead tests | 307 | children tested |
Quality of care
United Community and Family Services Inc. is at or above the Connecticut median on 3 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | CT median | U.S. median | vs CT |
|---|---|---|---|---|
| Adults with high blood pressure under control | 71% | 70% | 68% | +1 pts |
| Women 52–74 screened for breast cancer | 70% | 61% | 54% | +9 pts |
| Women 24–64 screened for cervical cancer | 44% | 64% | 54% | −19 pts |
| Adults 46–75 screened for colorectal cancer | 39% | 54% | 44% | −15 pts |
| Patients 12+ screened for depression | 81% | 79% | 77% | +3 pts |
| Adults assessed for tobacco use | 74% | 84% | 86% | −11 pts |
| High-risk adults on statin therapy | 78% | 82% | 79% | −4 pts |
Where United Community and Family Services Inc. patients live
| ZIP code | Patients | Uninsured |
|---|---|---|
| 06360 | 6,955 | 7% |
| 06351 | 2,383 | 4% |
| 06380 | 780 | 5% |
| 06320 | 711 | 7% |
| 06374 | 576 | 5% |
| 06382 | 575 | 5% |
| 06340 | 527 | 7% |
| 06354 | 482 | 5% |
United Community and Family Services Inc. locations
UCFS Behavioral Health Center - Colchester
UCFS Behavioral Health Center - New London
Other health centers in Connecticut
- First Choice Health Centers, Inc.
- Charter Oak Health Center, Inc.
- Generations Family Health Center, Inc.
- Connecticut Institute for Communities, Inc.
- Community Health Services, Inc.
- Wheeler Clinic, Inc. the
How fees work: the sliding-fee guide.