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Thunder Bay Community Health Service, Inc.

Thunder Bay Community Health Service, Inc. is a federally qualified community health center based in Hillman, MI, with 8 clinic locations in 7 cities. It served 19,718 patients in 2025. Fees are on a sliding scale by income and insurance, and every patient is seen regardless of ability to pay.

19,718patients in 2025
10%uninsured patients
16%at or below the poverty line

Care offered: primary care, dental care, mental health care, substance use treatment, eye exams, children’s checkups, women’s health, and telehealth.

Who Thunder Bay Community Health Service, Inc. serves

16% of patients live at or below the poverty line and 63% are at or below twice that level. 10% have no insurance, 24% have Medicaid or CHIP, 31% have Medicare and 34% have private insurance. 92 patients were experiencing homelessness. 978 were veterans.

Measure	This center	MI median	U.S. median	vs MI
Patients at or below the poverty line	16%	54%	65%	−38 pts
Patients at or below 200% of the poverty line	63%	87%	92%	−24 pts

Measure	This center	MI median	U.S. median	vs MI
Uninsured patients	10%	10%	14%	In line
Medicaid or CHIP patients	24%	45%	42%	−20 pts
Medicare patients	31%	15%	11%	+17 pts
Privately insured patients	34%	25%	24%	+9 pts

Care and screenings

Service	Patients	What it counts
Dental care	3,433	patients had dental exams
Mental health care	4,793	patients treated for depression or anxiety
Substance use treatment	142	patients in treatment
Eye exams	1,291	patients had eye exams
Well-child visits	1,259	children had checkups
Flu shots	955	patients vaccinated
Cervical cancer screening	417	patients tested
Family planning	234	patients served
Diabetes care	2,008	patients with diabetes
Blood pressure care	4,219	patients with hypertension
Asthma care	1,552	patients with asthma
HIV testing	452	patients tested
Hepatitis C testing	573	patients tested
Childhood lead tests	21	children tested

Quality of care

Thunder Bay Community Health Service, Inc. is at or above the Michigan median on 6 of 7 preventive-care measures. Higher is better on every line.

Measure	This center	MI median	U.S. median	vs MI
Adults with high blood pressure under control	69%	71%	68%	−2 pts
Women 52–74 screened for breast cancer	62%	57%	54%	+5 pts
Women 24–64 screened for cervical cancer	62%	60%	54%	+2 pts
Adults 46–75 screened for colorectal cancer	57%	49%	44%	+7 pts
Patients 12+ screened for depression	91%	71%	77%	+21 pts
Adults assessed for tobacco use	95%	80%	86%	+15 pts
High-risk adults on statin therapy	81%	79%	79%	+2 pts

Where Thunder Bay Community Health Service, Inc. patients live

ZIP code	Patients	Uninsured
49779	2,610	7%
49709	2,226	9%
49746	2,225	8%
49765	2,112	6%
49721	1,199	11%
48647	1,125	15%
49756	956	17%
49707	888	14%