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Regional Health Reach, Inc.

Regional Health Reach, Inc. is a federally qualified community health center based in Rochester, NY, with 9 clinic locations. It served 1,681 patients in 2025. Fees are on a sliding scale by income and insurance, and every patient is seen regardless of ability to pay.

Care offered: primary care, mental health care, substance use treatment, women’s health, and telehealth.

Who Regional Health Reach, Inc. serves

95% of patients live at or below the poverty line and 98% are at or below twice that level. 6% have no insurance, 68% have Medicaid or CHIP, 18% have Medicare and 8% have private insurance. 1,681 patients were experiencing homelessness. 53 were veterans.

MeasureThis centerNY medianU.S. medianvs NY
Patients at or below the poverty line95%72%65%+22 pts
Patients at or below 200% of the poverty line98%92%92%+6 pts
MeasureThis centerNY medianU.S. medianvs NY
Uninsured patients6%6%14%In line
Medicaid or CHIP patients68%52%42%+16 pts
Medicare patients18%13%11%+5 pts
Privately insured patients8%20%24%−12 pts

Care and screenings

ServicePatientsWhat it counts
Mental health care841patients treated for depression or anxiety
Substance use treatment156patients in treatment
Flu shots79patients vaccinated
Cervical cancer screening40patients tested
Breast cancer screening50patients screened
Diabetes care157patients with diabetes
Blood pressure care385patients with hypertension
Asthma care162patients with asthma
Hepatitis C testing49patients tested

Quality of care

Regional Health Reach, Inc. is at or above the New York median on 1 of 6 preventive-care measures. Higher is better on every line.

MeasureThis centerNY medianU.S. medianvs NY
Adults with high blood pressure under control47%69%68%−23 pts
Women 52–74 screened for breast cancer21%57%54%−36 pts
Women 24–64 screened for cervical cancer17%54%54%−37 pts
Patients 12+ screened for depression73%73%77%+1 pts
Adults assessed for tobacco use67%79%86%−12 pts
High-risk adults on statin therapy65%76%79%−11 pts

Where Regional Health Reach, Inc. patients live

ZIP codePatientsUninsured
14621201–
1461116911%
1460516911%
14608116–
1460685–
1460985–
1461383–
1462074–

Regional Health Reach, Inc. locations

Regional Health Reach Monroe

360 Monroe Ave, Rochester, NY 14607
40 hours a week · (585) 368-3720

House of Mercy

285 Ormond St, Rochester, NY 14605
8.5 hours a week · (585) 368-3720

Grace House

1140 Norton St, Rochester, NY 14621
1.8 hours a week · (585) 368-3720

Blessed Sacrament

259 Rutgers St, Rochester, NY 14607
1.5 hours a week · (585) 368-3720

Hope House (Salvation Army)

100 West Ave, Rochester, NY 14611
2 hours a week · (585) 368-3720

Sanctuary House (Catholic Family Center)

715 Dewey Ave, Rochester, NY 14613
3 hours a week · (585) 368-3720

Francis Center (Catholic Family Services)

547 Joseph Ave, Rochester, NY 14605
4 hours a week · (585) 368-3720

Booth Haven (Salvation Army)

70 Liberty Pole Way, Rochester, NY 14604
8 hours a week · (585) 368-3720

Ywca

175 N Clinton Ave, Rochester, NY 14604
2 hours a week · (585) 368-3720

Other health centers in New York

How fees work: the sliding-fee guide.