Primary Health Services Center
Primary Health Services Center is a federally qualified community health center based in Monroe, LA, with 7 clinic locations in 3 cities. It served 18,096 patients in 2025. Fees are on a sliding scale by income and insurance, and every patient is seen regardless of ability to pay.
- 18,096patients in 2025
- 14%uninsured patients
- 74%at or below the poverty line
- 128full-time-equivalent staff
Care offered: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth.
Who Primary Health Services Center serves
74% of patients live at or below the poverty line and 94% are at or below twice that level. 14% have no insurance, 65% have Medicaid or CHIP, 7% have Medicare and 14% have private insurance. 8,749 patients were experiencing homelessness. 118 were veterans.
| Measure | This center | LA median | U.S. median | vs LA |
|---|---|---|---|---|
| Patients at or below the poverty line | 74% | 72% | 65% | +3 pts |
| Patients at or below 200% of the poverty line | 94% | 94% | 92% | In line |
| Measure | This center | LA median | U.S. median | vs LA |
|---|---|---|---|---|
| Uninsured patients | 14% | 12% | 14% | +2 pts |
| Medicaid or CHIP patients | 65% | 48% | 42% | +17 pts |
| Medicare patients | 7% | 12% | 11% | −5 pts |
| Privately insured patients | 14% | 22% | 24% | −8 pts |
Care and screenings
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 4,507 | patients had dental exams |
| Mental health care | 10,201 | patients treated for depression or anxiety |
| Substance use treatment | 2,188 | patients in treatment |
| Well-child visits | 1,168 | children had checkups |
| Flu shots | 1,224 | patients vaccinated |
| Cervical cancer screening | 910 | patients tested |
| Breast cancer screening | 652 | patients screened |
| Family planning | 975 | patients served |
| Diabetes care | 1,869 | patients with diabetes |
| Blood pressure care | 3,839 | patients with hypertension |
| Asthma care | 383 | patients with asthma |
| HIV testing | 692 | patients tested |
| Hepatitis C testing | 403 | patients tested |
| Childhood lead tests | 669 | children tested |
Quality of care
Primary Health Services Center is at or above the Louisiana median on 3 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | LA median | U.S. median | vs LA |
|---|---|---|---|---|
| Adults with high blood pressure under control | 58% | 67% | 68% | −9 pts |
| Women 52–74 screened for breast cancer | 69% | 59% | 54% | +11 pts |
| Women 24–64 screened for cervical cancer | 43% | 47% | 54% | −4 pts |
| Adults 46–75 screened for colorectal cancer | 23% | 43% | 44% | −20 pts |
| Patients 12+ screened for depression | 90% | 86% | 77% | +4 pts |
| Adults assessed for tobacco use | 93% | 85% | 86% | +8 pts |
| High-risk adults on statin therapy | 70% | 79% | 79% | −10 pts |
Staffing
128 full-time-equivalent staff work at Primary Health Services Center, including 13 physicians, nurse practitioners, physician assistants and midwives. That is 1,392 patients per clinical provider, against the Louisiana median of 912 and the U.S. median of 930.
Where Primary Health Services Center patients live
| ZIP code | Patients | Uninsured |
|---|---|---|
| 71202 | 5,513 | 11% |
| 71203 | 3,668 | 12% |
| 71201 | 2,218 | 16% |
| 71291 | 1,598 | 10% |
| 71292 | 1,286 | 12% |
| 71270 | 611 | 6% |
| 71220 | 328 | 19% |
| 71245 | 275 | – |
Primary Health Services Center locations
Phsc-Grambling Family Health Center
PHSC West Monroe Family Health Center
Other health centers in Louisiana
- Morehouse Community Medical Centers, Inc.
- David Raines Comunity Health Center, Inc.
- Teche Action Board Inc.
- Capitol City Family Health Center, Inc., DBA Care South
- H I V/ A I D S Alliance for Region Two Inc.
- Rapides Primary Health Care Center, Inc.
How fees work: the sliding-fee guide.