Open Door Health Services, Inc.
Open Door Health Services, Inc. is a federally qualified community health center based in Muncie, IN, with 4 clinic locations. It served 22,345 patients in 2025. Fees are on a sliding scale by income and insurance, and every patient is seen regardless of ability to pay.
- 22,345patients in 2025
- 14%uninsured patients
- 65%at or below the poverty line
- 202full-time-equivalent staff
Care offered: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth.
Who Open Door Health Services, Inc. serves
65% of patients live at or below the poverty line and 87% are at or below twice that level. 14% have no insurance, 48% have Medicaid or CHIP, 14% have Medicare and 23% have private insurance. 421 patients were experiencing homelessness. 504 were veterans.
| Measure | This center | IN median | U.S. median | vs IN |
|---|---|---|---|---|
| Patients at or below the poverty line | 65% | 62% | 65% | +3 pts |
| Patients at or below 200% of the poverty line | 87% | 87% | 92% | In line |
| Measure | This center | IN median | U.S. median | vs IN |
|---|---|---|---|---|
| Uninsured patients | 14% | 12% | 14% | +3 pts |
| Medicaid or CHIP patients | 48% | 44% | 42% | +4 pts |
| Medicare patients | 14% | 13% | 11% | +1 pts |
| Privately insured patients | 23% | 26% | 24% | −3 pts |
Care and screenings
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 2,515 | patients had dental exams |
| Mental health care | 6,884 | patients treated for depression or anxiety |
| Substance use treatment | 199 | patients in treatment |
| Well-child visits | 2,588 | children had checkups |
| Flu shots | 539 | patients vaccinated |
| Cervical cancer screening | 1,549 | patients tested |
| Breast cancer screening | 936 | patients screened |
| Family planning | 2,138 | patients served |
| Diabetes care | 1,744 | patients with diabetes |
| Blood pressure care | 3,395 | patients with hypertension |
| Asthma care | 1,430 | patients with asthma |
| HIV testing | 1,698 | patients tested |
| Hepatitis C testing | 1,193 | patients tested |
| Childhood lead tests | 492 | children tested |
Quality of care
Open Door Health Services, Inc. is at or above the Indiana median on 4 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | IN median | U.S. median | vs IN |
|---|---|---|---|---|
| Adults with high blood pressure under control | 68% | 67% | 68% | In line |
| Women 52–74 screened for breast cancer | 39% | 52% | 54% | −13 pts |
| Women 24–64 screened for cervical cancer | 43% | 53% | 54% | −10 pts |
| Adults 46–75 screened for colorectal cancer | 36% | 39% | 44% | −4 pts |
| Patients 12+ screened for depression | 86% | 74% | 77% | +12 pts |
| Adults assessed for tobacco use | 92% | 80% | 86% | +12 pts |
| High-risk adults on statin therapy | 81% | 78% | 79% | +2 pts |
Staffing
202 full-time-equivalent staff work at Open Door Health Services, Inc., including 22 physicians, nurse practitioners, physician assistants and midwives. That is 1,027 patients per clinical provider, against the Indiana median of 1,039 and the U.S. median of 930.
Where Open Door Health Services, Inc. patients live
| ZIP code | Patients | Uninsured |
|---|---|---|
| 47302 | 8,468 | 11% |
| 47303 | 3,973 | 13% |
| 47304 | 2,708 | 16% |
| 47305 | 1,152 | 12% |
| 47348 | 489 | 21% |
| 47396 | 437 | 16% |
| 46016 | 386 | 25% |
| 47368 | 342 | 13% |
Open Door Health Services, Inc. locations
Open Door Pediatrics and Family Medicine
Other health centers in Indiana
- Windrose Health Network, Inc.
- Riggs Community Health Center, Inc.
- Neighborhood Health Clinics, Inc.
- Heart City Health Center, Inc.
- Community Healthnet Inc.
- Aspire Indiana Health Inc.
How fees work: the sliding-fee guide.