Northwest Michigan Health Services, Inc.
Northwest Michigan Health Services, Inc. is a federally qualified community health center based in Traverse City, MI, with 4 clinic locations in 4 cities. It served 8,815 patients in 2025. Fees are on a sliding scale by income and insurance, and every patient is seen regardless of ability to pay.
- 8,815patients in 2025
- 12%uninsured patients
- 46%at or below the poverty line
- 79full-time-equivalent staff
Care offered: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth.
Who Northwest Michigan Health Services, Inc. serves
46% of patients live at or below the poverty line and 87% are at or below twice that level. 12% have no insurance, 46% have Medicaid or CHIP, 13% have Medicare and 28% have private insurance. 158 patients were experiencing homelessness. 296 were veterans.
| Measure | This center | MI median | U.S. median | vs MI |
|---|---|---|---|---|
| Patients at or below the poverty line | 46% | 54% | 65% | −8 pts |
| Patients at or below 200% of the poverty line | 87% | 87% | 92% | In line |
| Measure | This center | MI median | U.S. median | vs MI |
|---|---|---|---|---|
| Uninsured patients | 12% | 10% | 14% | +3 pts |
| Medicaid or CHIP patients | 46% | 45% | 42% | +1 pts |
| Medicare patients | 13% | 15% | 11% | −1 pts |
| Privately insured patients | 28% | 25% | 24% | +3 pts |
Care and screenings
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 5,468 | patients had dental exams |
| Mental health care | 2,140 | patients treated for depression or anxiety |
| Substance use treatment | 674 | patients in treatment |
| Well-child visits | 200 | children had checkups |
| Flu shots | 563 | patients vaccinated |
| Cervical cancer screening | 272 | patients tested |
| Family planning | 203 | patients served |
| Diabetes care | 577 | patients with diabetes |
| Blood pressure care | 1,145 | patients with hypertension |
| Asthma care | 214 | patients with asthma |
| HIV testing | 412 | patients tested |
| Hepatitis C testing | 411 | patients tested |
| Childhood lead tests | 23 | children tested |
Quality of care
Northwest Michigan Health Services, Inc. is at or above the Michigan median on 6 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | MI median | U.S. median | vs MI |
|---|---|---|---|---|
| Adults with high blood pressure under control | 77% | 71% | 68% | +6 pts |
| Women 52–74 screened for breast cancer | 60% | 57% | 54% | +3 pts |
| Women 24–64 screened for cervical cancer | 70% | 60% | 54% | +10 pts |
| Adults 46–75 screened for colorectal cancer | 60% | 49% | 44% | +10 pts |
| Patients 12+ screened for depression | 68% | 71% | 77% | −3 pts |
| Adults assessed for tobacco use | 85% | 80% | 86% | +5 pts |
| High-risk adults on statin therapy | 85% | 79% | 79% | +6 pts |
Staffing
79 full-time-equivalent staff work at Northwest Michigan Health Services, Inc., including 7 physicians, nurse practitioners, physician assistants and midwives. That is 1,228 patients per clinical provider, against the Michigan median of 987 and the U.S. median of 930.
Where Northwest Michigan Health Services, Inc. patients live
| ZIP code | Patients | Uninsured |
|---|---|---|
| 49686 | 807 | 17% |
| 49684 | 742 | 9% |
| 49455 | 651 | 20% |
| 49685 | 589 | 10% |
| 49660 | 576 | 5% |
| 49420 | 469 | 22% |
| 49635 | 336 | 9% |
| 49616 | 313 | 6% |
Northwest Michigan Health Services, Inc. locations
Northwest Michigan Health Services, Inc.
Northwest Michigan Health Services, Inc.
Northwest Michigan Health Services, Inc.
Northwest Michigan Health Services, Inc.
Other health centers in Michigan
- East Jordan Family Health Center
- Detroit Community Health Connection, Inc.
- Catherines Health Center
- Downriver Community Services, Inc.
- Sterling Area Health Center
- Detroit Health Care for the Homeless
How fees work: the sliding-fee guide.