Mercy Health Services, Inc.
Mercy Health Services, Inc. is a federally qualified community health center based in Franklin, TN, with 2 clinic locations in 2 cities. It served 13,981 patients in 2025. Fees are on a sliding scale by income and insurance, and every patient is seen regardless of ability to pay.
- 13,981patients in 2025
- 25%uninsured patients
- 52%at or below the poverty line
Care offered: primary care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth.
Who Mercy Health Services, Inc. serves
52% of patients live at or below the poverty line and 87% are at or below twice that level. 25% have no insurance, 36% have Medicaid or CHIP, 4% have Medicare and 35% have private insurance. 74 patients were experiencing homelessness. 162 were veterans.
| Measure | This center | TN median | U.S. median | vs TN |
|---|---|---|---|---|
| Patients at or below the poverty line | 52% | 65% | 65% | −13 pts |
| Patients at or below 200% of the poverty line | 87% | 95% | 92% | −8 pts |
| Measure | This center | TN median | U.S. median | vs TN |
|---|---|---|---|---|
| Uninsured patients | 25% | 26% | 14% | −1 pts |
| Medicaid or CHIP patients | 36% | 23% | 42% | +12 pts |
| Medicare patients | 4% | 13% | 11% | −9 pts |
| Privately insured patients | 35% | 28% | 24% | +8 pts |
Care and screenings
| Service | Patients | What it counts |
|---|---|---|
| Mental health care | 5,668 | patients treated for depression or anxiety |
| Substance use treatment | 16 | patients in treatment |
| Well-child visits | 2,259 | children had checkups |
| Flu shots | 1,295 | patients vaccinated |
| Cervical cancer screening | 1,540 | patients tested |
| Breast cancer screening | 502 | patients screened |
| Family planning | 378 | patients served |
| Diabetes care | 1,085 | patients with diabetes |
| Blood pressure care | 1,787 | patients with hypertension |
| Asthma care | 444 | patients with asthma |
| HIV testing | 118 | patients tested |
| Hepatitis C testing | 40 | patients tested |
| Childhood lead tests | 950 | children tested |
Quality of care
Mercy Health Services, Inc. is at or above the Tennessee median on 1 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | TN median | U.S. median | vs TN |
|---|---|---|---|---|
| Adults with high blood pressure under control | 73% | 66% | 68% | +7 pts |
| Women 52–74 screened for breast cancer | 41% | 48% | 54% | −7 pts |
| Women 24–64 screened for cervical cancer | 28% | 46% | 54% | −17 pts |
| Adults 46–75 screened for colorectal cancer | 19% | 34% | 44% | −16 pts |
| Patients 12+ screened for depression | 51% | 86% | 77% | −35 pts |
| Adults assessed for tobacco use | 75% | 89% | 86% | −14 pts |
| High-risk adults on statin therapy | 64% | 78% | 79% | −14 pts |
Where Mercy Health Services, Inc. patients live
| ZIP code | Patients | Uninsured |
|---|---|---|
| 37064 | 3,777 | 24% |
| 37091 | 1,649 | 20% |
| 37174 | 1,380 | 21% |
| 38401 | 1,288 | 43% |
| 37067 | 915 | 25% |
| 37179 | 462 | 22% |
| 37013 | 324 | 40% |
| 37062 | 317 | 16% |
Mercy Health Services, Inc. locations
Mercy Marshall County - 122 East Commerce Street
Other health centers in Tennessee
- Rural Medical Services, Inc.
- Chattanooga Hamilton County Hospital Authority
- Mountain People's Health Councils, Inc.
- Memphis Health Center
- Rutherford County Primary Care Inc.
- Tennessee State Department of Health
How fees work: the sliding-fee guide.