Hot Springs Health Program Inc.
Hot Springs Health Program Inc. is an FQHC look-alike community health center based in Marshall, NC, with 4 clinic locations in 3 cities. It served 10,810 patients in 2025. Fees are on a sliding scale by income and insurance, and every patient is seen regardless of ability to pay.
- 10,810patients in 2025
- 7%uninsured patients
- 41%at or below the poverty line
Care offered: primary care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth.
Who Hot Springs Health Program Inc. serves
41% of patients live at or below the poverty line and 66% are at or below twice that level. 7% have no insurance, 21% have Medicaid or CHIP, 35% have Medicare and 37% have private insurance. 332 were veterans.
| Measure | This center | NC median | U.S. median | vs NC |
|---|---|---|---|---|
| Patients at or below the poverty line | 41% | 59% | 65% | −19 pts |
| Patients at or below 200% of the poverty line | 66% | 92% | 92% | −25 pts |
| Measure | This center | NC median | U.S. median | vs NC |
|---|---|---|---|---|
| Uninsured patients | 7% | 24% | 14% | −16 pts |
| Medicaid or CHIP patients | 21% | 28% | 42% | −7 pts |
| Medicare patients | 35% | 15% | 11% | +19 pts |
| Privately insured patients | 37% | 25% | 24% | +12 pts |
Care and screenings
| Service | Patients | What it counts |
|---|---|---|
| Mental health care | 4,059 | patients treated for depression or anxiety |
| Substance use treatment | 43 | patients in treatment |
| Well-child visits | 620 | children had checkups |
| Flu shots | 1,350 | patients vaccinated |
| Cervical cancer screening | 279 | patients tested |
| Family planning | 217 | patients served |
| Diabetes care | 1,617 | patients with diabetes |
| Blood pressure care | 3,757 | patients with hypertension |
| Asthma care | 564 | patients with asthma |
| HIV testing | 434 | patients tested |
| Hepatitis C testing | 588 | patients tested |
| Childhood lead tests | 112 | children tested |
Quality of care
Hot Springs Health Program Inc. is at or above the North Carolina median on 1 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | NC median | U.S. median | vs NC |
|---|---|---|---|---|
| Adults with high blood pressure under control | 54% | 70% | 68% | −16 pts |
| Women 52–74 screened for breast cancer | 55% | 59% | 54% | −3 pts |
| Women 24–64 screened for cervical cancer | 37% | 54% | 54% | −17 pts |
| Adults 46–75 screened for colorectal cancer | 52% | 49% | 44% | +3 pts |
| Patients 12+ screened for depression | 57% | 76% | 77% | −20 pts |
| Adults assessed for tobacco use | 86% | 87% | 86% | −1 pts |
| High-risk adults on statin therapy | 69% | 80% | 79% | −11 pts |
Where Hot Springs Health Program Inc. patients live
| ZIP code | Patients | Uninsured |
|---|---|---|
| 28753 | 4,017 | 7% |
| 28754 | 2,681 | 6% |
| 28787 | 1,255 | 9% |
| 28743 | 869 | 6% |
| 28714 | 468 | 7% |
| 28709 | 229 | 8% |
| 28701 | 201 | 8% |
| 28748 | 201 | 10% |
Hot Springs Health Program Inc. locations
Other health centers in North Carolina
- Opportunities Industrialization Center, Inc.
- Mountain Community Health Partnership, Incorporated
- State of North Carolina Department of Health & Human Services
- Metropolitan Community Health Services, Inc.
- Amity Medical Group Inc.
- New Hanover CHC
How fees work: the sliding-fee guide.