Hope Family Health Services
Hope Family Health Services is a federally qualified community health center based in Westmoreland, TN, with 3 clinic locations in 2 cities. It served 6,315 patients in 2025. Fees are on a sliding scale by income and insurance, and every patient is seen regardless of ability to pay.
- 6,315patients in 2025
- 36%uninsured patients
- 63%at or below the poverty line
- 83full-time-equivalent staff
Care offered: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth.
Who Hope Family Health Services serves
63% of patients live at or below the poverty line and 93% are at or below twice that level. 36% have no insurance, 14% have Medicaid or CHIP, 18% have Medicare and 31% have private insurance. 120 were veterans.
| Measure | This center | TN median | U.S. median | vs TN |
|---|---|---|---|---|
| Patients at or below the poverty line | 63% | 65% | 65% | −2 pts |
| Patients at or below 200% of the poverty line | 93% | 95% | 92% | −2 pts |
| Measure | This center | TN median | U.S. median | vs TN |
|---|---|---|---|---|
| Uninsured patients | 36% | 26% | 14% | +10 pts |
| Medicaid or CHIP patients | 14% | 23% | 42% | −9 pts |
| Medicare patients | 18% | 13% | 11% | +5 pts |
| Privately insured patients | 31% | 28% | 24% | +4 pts |
Care and screenings
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 639 | patients had dental exams |
| Mental health care | 3,620 | patients treated for depression or anxiety |
| Substance use treatment | 34 | patients in treatment |
| Well-child visits | 34 | children had checkups |
| Flu shots | 411 | patients vaccinated |
| Cervical cancer screening | 650 | patients tested |
| Breast cancer screening | 642 | patients screened |
| Family planning | 222 | patients served |
| Diabetes care | 1,050 | patients with diabetes |
| Blood pressure care | 1,852 | patients with hypertension |
| Asthma care | 225 | patients with asthma |
| HIV testing | 463 | patients tested |
| Hepatitis C testing | 40 | patients tested |
Quality of care
Hope Family Health Services is at or above the Tennessee median on 4 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | TN median | U.S. median | vs TN |
|---|---|---|---|---|
| Adults with high blood pressure under control | 65% | 66% | 68% | −1 pts |
| Women 52–74 screened for breast cancer | 60% | 48% | 54% | +13 pts |
| Women 24–64 screened for cervical cancer | 42% | 46% | 54% | −3 pts |
| Adults 46–75 screened for colorectal cancer | 34% | 34% | 44% | −1 pts |
| Patients 12+ screened for depression | 92% | 86% | 77% | +6 pts |
| Adults assessed for tobacco use | 92% | 89% | 86% | +3 pts |
| High-risk adults on statin therapy | 79% | 78% | 79% | +1 pts |
Staffing
83 full-time-equivalent staff work at Hope Family Health Services, including 9 physicians, nurse practitioners, physician assistants and midwives. That is 736 patients per clinical provider, against the Tennessee median of 813 and the U.S. median of 930.
Where Hope Family Health Services patients live
| ZIP code | Patients | Uninsured |
|---|---|---|
| 37186 | 1,518 | 16% |
| 37083 | 1,370 | 30% |
| 37066 | 1,103 | 67% |
| 37148 | 576 | 43% |
| 37022 | 451 | 20% |
| 37150 | 199 | 30% |
| 37074 | 196 | 28% |
| 37075 | 115 | 62% |
Hope Family Health Services locations
HOPE Family Health - Gallatin SRMC
HOPE Family Health - Westmoreland
HOPE Family Health - Westside
Other health centers in Tennessee
- Hardeman County Community Health Center
- East Tennessee State University
- Morgan County Health Council, Inc.
- University Community Health Services, Inc. D/B/A Connectus Health
- Community Health of East Tennessee, Inc.
- Perry County Medical Center, Inc.
How fees work: the sliding-fee guide.