Caring Health Center
Caring Health Center is a federally qualified community health center based in Springfield, MA, with 4 clinic locations. It served 21,828 patients in 2025. Fees are on a sliding scale by income and insurance, and every patient is seen regardless of ability to pay.
- 21,828patients in 2025
- 7%uninsured patients
- 93%at or below the poverty line
Care offered: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth.
Who Caring Health Center serves
93% of patients live at or below the poverty line and 98% are at or below twice that level. 7% have no insurance, 61% have Medicaid or CHIP, 14% have Medicare and 18% have private insurance. 469 patients were experiencing homelessness. 87 were veterans.
| Measure | This center | MA median | U.S. median | vs MA |
|---|---|---|---|---|
| Patients at or below the poverty line | 93% | 79% | 65% | +14 pts |
| Patients at or below 200% of the poverty line | 98% | 95% | 92% | +3 pts |
| Measure | This center | MA median | U.S. median | vs MA |
|---|---|---|---|---|
| Uninsured patients | 7% | 10% | 14% | −4 pts |
| Medicaid or CHIP patients | 61% | 43% | 42% | +18 pts |
| Medicare patients | 14% | 11% | 11% | +3 pts |
| Privately insured patients | 18% | 25% | 24% | −7 pts |
Care and screenings
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 5,760 | patients had dental exams |
| Mental health care | 4,968 | patients treated for depression or anxiety |
| Substance use treatment | 129 | patients in treatment |
| Well-child visits | 2,480 | children had checkups |
| Flu shots | 3,752 | patients vaccinated |
| Cervical cancer screening | 1,048 | patients tested |
| Family planning | 685 | patients served |
| Diabetes care | 2,918 | patients with diabetes |
| Blood pressure care | 4,469 | patients with hypertension |
| Asthma care | 1,437 | patients with asthma |
| HIV testing | 2,927 | patients tested |
| Hepatitis C testing | 2,438 | patients tested |
| Childhood lead tests | 641 | children tested |
Quality of care
Caring Health Center is at or above the Massachusetts median on 4 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | MA median | U.S. median | vs MA |
|---|---|---|---|---|
| Adults with high blood pressure under control | 66% | 69% | 68% | −3 pts |
| Women 52–74 screened for breast cancer | 67% | 66% | 54% | +1 pts |
| Women 24–64 screened for cervical cancer | 59% | 67% | 54% | −9 pts |
| Adults 46–75 screened for colorectal cancer | 47% | 52% | 44% | −5 pts |
| Patients 12+ screened for depression | 76% | 65% | 77% | +12 pts |
| Adults assessed for tobacco use | 95% | 84% | 86% | +11 pts |
| High-risk adults on statin therapy | 91% | 79% | 79% | +12 pts |
Where Caring Health Center patients live
| ZIP code | Patients | Uninsured |
|---|---|---|
| 01108 | 4,604 | 9% |
| 01109 | 2,667 | 7% |
| 01104 | 2,004 | 9% |
| 01089 | 2,000 | 4% |
| 01105 | 1,852 | 6% |
| 01107 | 1,039 | 8% |
| 01013 | 859 | 6% |
| 01119 | 786 | 5% |
Caring Health Center locations
Caring Health Center Main Street Clinic
Other health centers in Massachusetts
- South Boston Community Health Center
- Community Health Center of Cape Cod, Inc.
- Holyoke Health Center, Inc.
- Whittier Street Health Committee, Inc.
- Healthfirst Family Care Center, Inc.
- Outer Cape Health Services, Inc.
How fees work: the sliding-fee guide.