West 11th Clinic — Eugene, OR
West 11th Clinic is a community health center clinic at 3321 W 11th Ave, Eugene, OR 97402, open 40 hours a week. The typical Oregon clinic is open 47 hours a week. It is run by Lane County, which serves 31,180 patients across 7 clinic locations.
- Address: 3321 W 11th Ave, Eugene, OR 97402 · Directions
- Phone: (541) 682-3550
- Website: www.lanecountyor.gov/government/county_departments/health_and_human_services/helping_the_whole_family_stay_healthy
- Weekly hours: 40 (Oregon clinic median: 47)
- Operated by: Lane County (federally qualified health center)
- Care offered by this health center: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth
Fees are on a sliding scale. What you pay at West 11th Clinic depends on your income and household size, and the clinic bills Medicaid, Medicare and private insurance. Care is not free, and every patient is seen regardless of ability to pay. Among Lane County patients, 18% are uninsured, 61% have Medicaid or CHIP, 14% have Medicare and 7% have private insurance. Call (541) 682-3550 to book and ask about your plan. How sliding-fee pricing works.
Care and screenings at Lane County
Patients came to Lane County for these services in 2025. The numbers cover the whole health center, not only this clinic.
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 199 | patients had dental exams |
| Mental health care | 10,172 | patients treated for depression or anxiety |
| Substance use treatment | 521 | patients in treatment |
| Well-child visits | 2,236 | children had checkups |
| Flu shots | 3,716 | patients vaccinated |
| Cervical cancer screening | 817 | patients tested |
| Breast cancer screening | 785 | patients screened |
| Family planning | 1,032 | patients served |
| Diabetes care | 2,645 | patients with diabetes |
| Blood pressure care | 4,359 | patients with hypertension |
| Asthma care | 1,424 | patients with asthma |
| HIV testing | 2,139 | patients tested |
| Hepatitis C testing | 1,847 | patients tested |
| Childhood lead tests | 258 | children tested |
Lane County also provides care by telehealth.
Who Lane County serves
31,180 patients used Lane County in 2025. 71% live at or below the poverty line and 89% are at or below twice the poverty line. 3,146 patients were experiencing homelessness and 510 were veterans.
| Measure | This center | OR median | U.S. median | vs OR |
|---|---|---|---|---|
| Patients at or below the poverty line | 71% | 62% | 65% | +9 pts |
| Patients at or below 200% of the poverty line | 89% | 85% | 92% | +4 pts |
| Measure | This center | OR median | U.S. median | vs OR |
|---|---|---|---|---|
| Uninsured patients | 18% | 7% | 14% | +11 pts |
| Medicaid or CHIP patients | 61% | 52% | 42% | +9 pts |
| Medicare patients | 14% | 16% | 11% | −3 pts |
| Privately insured patients | 7% | 18% | 24% | −11 pts |
Quality of care at Lane County
Lane County is at or above the Oregon median on 4 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | OR median | U.S. median | vs OR |
|---|---|---|---|---|
| Adults with high blood pressure under control | 76% | 65% | 68% | +11 pts |
| Women 52–74 screened for breast cancer | 55% | 59% | 54% | −4 pts |
| Women 24–64 screened for cervical cancer | 54% | 56% | 54% | −3 pts |
| Adults 46–75 screened for colorectal cancer | 56% | 44% | 44% | +12 pts |
| Patients 12+ screened for depression | 80% | 73% | 77% | +7 pts |
| Adults assessed for tobacco use | 81% | 84% | 86% | −2 pts |
| High-risk adults on statin therapy | 78% | 76% | 79% | +3 pts |
Patients from ZIP 97402
6,093 Lane County patients live in ZIP 97402, and 13% of them are uninsured. Other health centers also serve this ZIP:
- White Bird Clinic — 1,069 patients from 97402
- Community Health Centers of Benton and Linn Counties — 28 patients from 97402
Community health centers near West 11th Clinic
Harm Reduction & Treatment Center
647 Polk St, Eugene, OR 97402 · 1.5 mi away
40 hours a week · (541) 342-8255 · Run by White Bird Clinic
White Bird Dental Clinic
1415 Pearl St, Eugene, OR 97401 · 2.6 mi away
45 hours a week · 541-344-8302 x50330 · Run by White Bird Clinic
Homeless Outreach, Case Management and Advocacy
323 E 12th Ave, Eugene, OR 97401 · 2.7 mi away
30 hours a week · (541) 342-1295 · Run by White Bird Clinic
Chrysalis Behavioral Health
350 E 11th Ave, Eugene, OR 97401 · 2.7 mi away
45 hours a week · (541) 683-1641 · Run by White Bird Clinic
White Bird Clinic
341 E 12th Ave, Eugene, OR 97401 · 2.7 mi away
168 hours a week · (541) 342-8255 · Run by White Bird Clinic
More Lane County locations
Charnelton Community Clinic
151 W 7th Ave, Suite 100, Eugene, OR 97401
40 hours a week · (541) 682-3550
Lane County Mental Health
2411 Martin Luther King Jr Blvd, Eugene, OR 97401
40 hours a week · (541) 682-3797
South Lane Clinic
1275 S River Rd, Suite 200, Cottage Grove, OR 97424
40 hours a week · (541) 682-3550