Jackson Avenue Family Residence — Bronx, NY
Jackson Avenue Family Residence is a community health center clinic at 691 E 138th St, Bronx, NY 10454, open 24 hours a week. The typical New York clinic is open 46 hours a week. It is run by Care for the Homeless, which serves 11,942 patients across 17 clinic locations.
- Address: 691 E 138th St, Bronx, NY 10454 · Directions
- Phone: 718-993-8900 x51
- Weekly hours: 24 (New York clinic median: 46)
- Operated by: Care for the Homeless (federally qualified health center)
- Care offered by this health center: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth
Care and screenings at Care for the Homeless
Patients came to Care for the Homeless for these services in 2025. The numbers cover the whole health center, not only this clinic.
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 878 | patients had dental exams |
| Mental health care | 4,466 | patients treated for depression or anxiety |
| Substance use treatment | 180 | patients in treatment |
| Well-child visits | 571 | children had checkups |
| Flu shots | 1,125 | patients vaccinated |
| Cervical cancer screening | 377 | patients tested |
| Breast cancer screening | 140 | patients screened |
| Family planning | 191 | patients served |
| Diabetes care | 1,082 | patients with diabetes |
| Blood pressure care | 2,263 | patients with hypertension |
| Asthma care | 1,162 | patients with asthma |
| HIV testing | 5,891 | patients tested |
| Hepatitis C testing | 3,825 | patients tested |
| Childhood lead tests | 197 | children tested |
Care for the Homeless also provides care by telehealth.
Who Care for the Homeless serves
11,942 patients used Care for the Homeless in 2025. 94% live at or below the poverty line and 98% are at or below twice the poverty line. 10,308 patients were experiencing homelessness and 182 were veterans.
| Measure | This center | NY median | U.S. median | vs NY |
|---|---|---|---|---|
| Patients at or below the poverty line | 94% | 72% | 65% | +21 pts |
| Patients at or below 200% of the poverty line | 98% | 92% | 92% | +6 pts |
| Measure | This center | NY median | U.S. median | vs NY |
|---|---|---|---|---|
| Uninsured patients | 26% | 6% | 14% | +20 pts |
| Medicaid or CHIP patients | 61% | 52% | 42% | +8 pts |
| Medicare patients | 6% | 13% | 11% | −6 pts |
| Privately insured patients | 7% | 20% | 24% | −13 pts |
Quality of care at Care for the Homeless
Care for the Homeless is at or above the New York median on 1 of 5 preventive-care measures. Higher is better on every line.
| Measure | This center | NY median | U.S. median | vs NY |
|---|---|---|---|---|
| Adults with high blood pressure under control | 52% | 69% | 68% | −18 pts |
| Women 24–64 screened for cervical cancer | 17% | 54% | 54% | −37 pts |
| Patients 12+ screened for depression | 84% | 73% | 77% | +12 pts |
| Adults assessed for tobacco use | 78% | 79% | 86% | −1 pts |
| High-risk adults on statin therapy | 65% | 76% | 79% | −11 pts |
Staffing at Care for the Homeless
The health center employs 138 full-time-equivalent staff, including 15 physicians, nurse practitioners, physician assistants and midwives, 3 dental staff and 10 mental health staff. That is 774 patients per clinical provider against the New York median of 878 and the U.S. median of 930. Patients made 39,634 visits, about 3.3 per patient.
Patients from ZIP 10454
132 Care for the Homeless patients live in ZIP 10454, and 40% of them are uninsured. Other health centers also serve this ZIP:
- New York City Health and Hospitals Corporation — 4,484 patients from 10454
- Bronxcare Health Integrated Services System Inc. — 2,504 patients from 10454
- Urban Health Plan, Inc. — 1,499 patients from 10454
- Bronx Community Health Network, Inc. — 1,377 patients from 10454