FHS Norwalk - 265 Benedict Ave — Norwalk, OH
FHS Norwalk - 265 Benedict Ave is a community health center clinic at 265 Benedict Ave, Norwalk, OH 44857, open 45 hours a week. That is 1.5 more hours than the typical Ohio clinic (43.5 a week). It is run by Family Health Services of Erie County, which serves 14,728 patients across 4 clinic locations.
- Address: 265 Benedict Ave, Norwalk, OH 44857 · Directions
- Phone: (419) 502-2800
- Weekly hours: 45 (Ohio clinic median: 43.5)
- Operated by: Family Health Services of Erie County (federally qualified health center)
- Care offered by this health center: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth
Care and screenings at Family Health Services of Erie County
Patients came to Family Health Services of Erie County for these services in 2025. The numbers cover the whole health center, not only this clinic.
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 6,361 | patients had dental exams |
| Mental health care | 7,011 | patients treated for depression or anxiety |
| Substance use treatment | 82 | patients in treatment |
| Well-child visits | 342 | children had checkups |
| Flu shots | 72 | patients vaccinated |
| Cervical cancer screening | 171 | patients tested |
| Breast cancer screening | 406 | patients screened |
| Family planning | 222 | patients served |
| Diabetes care | 1,033 | patients with diabetes |
| Blood pressure care | 2,191 | patients with hypertension |
| Asthma care | 554 | patients with asthma |
Family Health Services of Erie County also provides care by telehealth.
Who Family Health Services of Erie County serves
14,728 patients used Family Health Services of Erie County in 2025. 49% live at or below the poverty line and 82% are at or below twice the poverty line. 91 patients were experiencing homelessness and 355 were veterans.
| Measure | This center | OH median | U.S. median | vs OH |
|---|---|---|---|---|
| Patients at or below the poverty line | 49% | 61% | 65% | −12 pts |
| Patients at or below 200% of the poverty line | 82% | 89% | 92% | −7 pts |
| Measure | This center | OH median | U.S. median | vs OH |
|---|---|---|---|---|
| Uninsured patients | 6% | 11% | 14% | −5 pts |
| Medicaid or CHIP patients | 46% | 49% | 42% | −3 pts |
| Medicare patients | 16% | 13% | 11% | +3 pts |
| Privately insured patients | 32% | 24% | 24% | +8 pts |
Quality of care at Family Health Services of Erie County
Family Health Services of Erie County is at or above the Ohio median on 0 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | OH median | U.S. median | vs OH |
|---|---|---|---|---|
| Adults with high blood pressure under control | 55% | 69% | 68% | −14 pts |
| Women 52–74 screened for breast cancer | 51% | 54% | 54% | −3 pts |
| Women 24–64 screened for cervical cancer | 22% | 51% | 54% | −29 pts |
| Adults 46–75 screened for colorectal cancer | 30% | 48% | 44% | −18 pts |
| Patients 12+ screened for depression | 74% | 79% | 77% | −5 pts |
| Adults assessed for tobacco use | 73% | 86% | 86% | −13 pts |
| High-risk adults on statin therapy | 77% | 79% | 79% | −2 pts |
Staffing at Family Health Services of Erie County
The health center employs 101 full-time-equivalent staff, including 10 physicians, nurse practitioners, physician assistants and midwives, 7 dental staff and 20 mental health staff. That is 1,550 patients per clinical provider against the Ohio median of 1,213 and the U.S. median of 930. Patients made 62,023 visits, about 4.2 per patient.
Patients from ZIP 44857
2,676 Family Health Services of Erie County patients live in ZIP 44857, and 7% of them are uninsured. Other health centers also serve this ZIP:
- Erie, County of — 495 patients from 44857
- Health Partners of Western Ohio — 251 patients from 44857
- Lorain County Health & Dentistry — 53 patients from 44857
- Community and Rural Health Services — 34 patients from 44857