Complex Care Center (CCC) — Reno, NV
Complex Care Center (CCC) is a community health center clinic at 330 Crampton St, Reno, NV 89502, open 52.5 hours a week. That is 7.5 more hours than the typical Nevada clinic (45 a week). It is run by Community Health Alliance, which serves 34,624 patients across 6 clinic locations.
- Address: 330 Crampton St, Reno, NV 89502 · Directions
- Phone: (775) 329-6300
- Website: www.chanevada.org
- Weekly hours: 52.5 (Nevada clinic median: 45)
- Operated by: Community Health Alliance (federally qualified health center)
- Care offered by this health center: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth
Care and screenings at Community Health Alliance
Patients came to Community Health Alliance for these services in 2025. The numbers cover the whole health center, not only this clinic.
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 5,465 | patients had dental exams |
| Mental health care | 8,190 | patients treated for depression or anxiety |
| Substance use treatment | 60 | patients in treatment |
| Well-child visits | 4,336 | children had checkups |
| Flu shots | 2,109 | patients vaccinated |
| Cervical cancer screening | 1,726 | patients tested |
| Breast cancer screening | 3,695 | patients screened |
| Family planning | 1,644 | patients served |
| Diabetes care | 5,076 | patients with diabetes |
| Blood pressure care | 7,576 | patients with hypertension |
| Asthma care | 1,539 | patients with asthma |
| HIV testing | 2,350 | patients tested |
| Childhood lead tests | 507 | children tested |
Community Health Alliance also provides care by telehealth.
Who Community Health Alliance serves
34,624 patients used Community Health Alliance in 2025. 70% live at or below the poverty line and 93% are at or below twice the poverty line. 1,088 patients were experiencing homelessness and 411 were veterans.
| Measure | This center | NV median | U.S. median | vs NV |
|---|---|---|---|---|
| Patients at or below the poverty line | 70% | 62% | 65% | +8 pts |
| Patients at or below 200% of the poverty line | 93% | 89% | 92% | +4 pts |
| Measure | This center | NV median | U.S. median | vs NV |
|---|---|---|---|---|
| Uninsured patients | 24% | 24% | 14% | In line |
| Medicaid or CHIP patients | 37% | 34% | 42% | +3 pts |
| Medicare patients | 15% | 6% | 11% | +9 pts |
| Privately insured patients | 23% | 26% | 24% | −3 pts |
Quality of care at Community Health Alliance
Community Health Alliance is at or above the Nevada median on 7 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | NV median | U.S. median | vs NV |
|---|---|---|---|---|
| Adults with high blood pressure under control | 79% | 69% | 68% | +11 pts |
| Women 52–74 screened for breast cancer | 54% | 47% | 54% | +7 pts |
| Women 24–64 screened for cervical cancer | 49% | 49% | 54% | In line |
| Adults 46–75 screened for colorectal cancer | 42% | 33% | 44% | +8 pts |
| Patients 12+ screened for depression | 92% | 76% | 77% | +16 pts |
| Adults assessed for tobacco use | 91% | 81% | 86% | +10 pts |
| High-risk adults on statin therapy | 80% | 78% | 79% | +2 pts |
Staffing at Community Health Alliance
The health center employs 303 full-time-equivalent staff, including 36 physicians, nurse practitioners, physician assistants and midwives, 27 dental staff and 9 mental health staff. That is 956 patients per clinical provider against the Nevada median of 934 and the U.S. median of 930. Patients made 137,681 visits, about 4.0 per patient.
Patients from ZIP 89502
6,170 Community Health Alliance patients live in ZIP 89502, and 29% of them are uninsured. Other health centers also serve this ZIP:
- Northern Nevada HIV Outpatient Program, Education and Services — 2,405 patients from 89502
- First Person Care Clinic — 410 patients from 89502
- Nevada Health Centers, Inc. — 146 patients from 89502