Community Support Services — Akron, OH
Community Support Services is a community health center clinic at 150 Cross St, Akron, OH 44311, open 41 hours a week. The typical Ohio clinic is open 43.5 hours a week. It is run by Community Support Services Inc., which serves 4,483 patients.
- Address: 150 Cross St, Akron, OH 44311 · Directions
- Phone: (330) 966-9141
- Website: www.cssbh.org
- Weekly hours: 41 (Ohio clinic median: 43.5)
- Operated by: Community Support Services Inc. (FQHC look-alike)
- Care offered by this health center: primary care, mental health care, substance use treatment, women’s health, and telehealth
Care and screenings at Community Support Services Inc.
Patients came to Community Support Services Inc. for these services in 2025. The numbers cover the whole health center, not only this clinic.
| Service | Patients | What it counts |
|---|---|---|
| Mental health care | 2,992 | patients treated for depression or anxiety |
| Substance use treatment | 92 | patients in treatment |
| Flu shots | 107 | patients vaccinated |
| Cervical cancer screening | 60 | patients tested |
| Breast cancer screening | 64 | patients screened |
| Family planning | 28 | patients served |
| Diabetes care | 302 | patients with diabetes |
| Blood pressure care | 722 | patients with hypertension |
| Asthma care | 202 | patients with asthma |
| HIV testing | 134 | patients tested |
| Hepatitis C testing | 140 | patients tested |
Community Support Services Inc. also provides care by telehealth.
Who Community Support Services Inc. serves
4,483 patients used Community Support Services Inc. in 2025. 93% live at or below the poverty line and 98% are at or below twice the poverty line. 450 patients were experiencing homelessness and 19 were veterans.
| Measure | This center | OH median | U.S. median | vs OH |
|---|---|---|---|---|
| Patients at or below the poverty line | 93% | 61% | 65% | +32 pts |
| Patients at or below 200% of the poverty line | 98% | 89% | 92% | +9 pts |
| Measure | This center | OH median | U.S. median | vs OH |
|---|---|---|---|---|
| Uninsured patients | 17% | 11% | 14% | +6 pts |
| Medicaid or CHIP patients | 46% | 49% | 42% | −3 pts |
| Medicare patients | 30% | 13% | 11% | +17 pts |
| Privately insured patients | 6% | 24% | 24% | −18 pts |
Quality of care at Community Support Services Inc.
Community Support Services Inc. is at or above the Ohio median on 0 of 5 preventive-care measures. Higher is better on every line.
| Measure | This center | OH median | U.S. median | vs OH |
|---|---|---|---|---|
| Adults with high blood pressure under control | 51% | 69% | 68% | −17 pts |
| Women 24–64 screened for cervical cancer | 27% | 51% | 54% | −24 pts |
| Patients 12+ screened for depression | 33% | 79% | 77% | −46 pts |
| Adults assessed for tobacco use | 38% | 86% | 86% | −48 pts |
| High-risk adults on statin therapy | 75% | 79% | 79% | −4 pts |
Staffing at Community Support Services Inc.
The health center employs 260 full-time-equivalent staff, including 3 physicians, nurse practitioners, physician assistants and midwives and 28 mental health staff. That is 1,793 patients per clinical provider against the Ohio median of 1,213 and the U.S. median of 930. Patients made 91,159 visits, about 20.3 per patient.
Patients from ZIP 44311
887 Community Support Services Inc. patients live in ZIP 44311, and 25% of them are uninsured. Other health centers also serve this ZIP:
- Axess Family Services, Inc. — 410 patients from 44311
- Asian Services in Action, Inc. — 26 patients from 44311