Community Care of Big Otter — Ivydale, WV
Community Care of Big Otter is a community health center clinic at 797 Clinic Dr, Ivydale, WV 25113, open 49.5 hours a week. That is 7 more hours than the typical West Virginia clinic (42.5 a week). It is run by Community Care of West Virginia, which serves 54,584 patients across 24 clinic locations.
- Address: 797 Clinic Dr, Ivydale, WV 25113 · Directions
- Phone: (304) 286-4200
- Website: www.primcaresys.org
- Weekly hours: 49.5 (West Virginia clinic median: 42.5)
- Operated by: Community Care of West Virginia (federally qualified health center)
- Care offered by this health center: primary care, dental care, mental health care, substance use treatment, children’s checkups, women’s health, and telehealth
Care and screenings at Community Care of West Virginia
Patients came to Community Care of West Virginia for these services in 2025. The numbers cover the whole health center, not only this clinic.
| Service | Patients | What it counts |
|---|---|---|
| Dental care | 1,091 | patients had dental exams |
| Mental health care | 18,905 | patients treated for depression or anxiety |
| Substance use treatment | 947 | patients in treatment |
| Well-child visits | 3,161 | children had checkups |
| Flu shots | 4,210 | patients vaccinated |
| Cervical cancer screening | 1,042 | patients tested |
| Breast cancer screening | 3,775 | patients screened |
| Family planning | 1,060 | patients served |
| Diabetes care | 5,477 | patients with diabetes |
| Blood pressure care | 10,700 | patients with hypertension |
| Asthma care | 2,940 | patients with asthma |
| HIV testing | 2,617 | patients tested |
| Hepatitis C testing | 3,688 | patients tested |
| Childhood lead tests | 249 | children tested |
Community Care of West Virginia also provides care by telehealth.
Who Community Care of West Virginia serves
54,584 patients used Community Care of West Virginia in 2025. 52% live at or below the poverty line and 76% are at or below twice the poverty line. 486 patients were experiencing homelessness and 1,767 were veterans.
| Measure | This center | WV median | U.S. median | vs WV |
|---|---|---|---|---|
| Patients at or below the poverty line | 52% | 45% | 65% | +7 pts |
| Patients at or below 200% of the poverty line | 76% | 80% | 92% | −4 pts |
| Measure | This center | WV median | U.S. median | vs WV |
|---|---|---|---|---|
| Uninsured patients | 8% | 7% | 14% | In line |
| Medicaid or CHIP patients | 33% | 31% | 42% | +2 pts |
| Medicare patients | 19% | 25% | 11% | −5 pts |
| Privately insured patients | 40% | 39% | 24% | +1 pts |
Quality of care at Community Care of West Virginia
Community Care of West Virginia is at or above the West Virginia median on 7 of 7 preventive-care measures. Higher is better on every line.
| Measure | This center | WV median | U.S. median | vs WV |
|---|---|---|---|---|
| Adults with high blood pressure under control | 87% | 74% | 68% | +12 pts |
| Women 52–74 screened for breast cancer | 64% | 61% | 54% | +4 pts |
| Women 24–64 screened for cervical cancer | 58% | 46% | 54% | +13 pts |
| Adults 46–75 screened for colorectal cancer | 55% | 49% | 44% | +6 pts |
| Patients 12+ screened for depression | 93% | 78% | 77% | +15 pts |
| Adults assessed for tobacco use | 96% | 87% | 86% | +8 pts |
| High-risk adults on statin therapy | 84% | 80% | 79% | +4 pts |
Staffing at Community Care of West Virginia
The health center employs 521 full-time-equivalent staff, including 72 physicians, nurse practitioners, physician assistants and midwives, 4 dental staff and 46 mental health staff. That is 762 patients per clinical provider against the West Virginia median of 878 and the U.S. median of 930. Patients made 231,339 visits, about 4.2 per patient.
Patients from ZIP 25113
580 Community Care of West Virginia patients live in ZIP 25113, and 4% of them are uninsured.
Community health centers near Community Care of Big Otter
Minnie Hamilton Health System - Arnoldsburg
Clendenin Health Center
Roane County Family Health Care
Minnie Hamilton Health Care Center
New River Health - Summersville
More Community Care of West Virginia locations
Community Care Connections of Flatwoods
Community Care Connections of Weston
See all 24 Community Care of West Virginia locations
More community health centers in Ivydale and across West Virginia.