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Administration Office — Hilo, HI

Administration Office is a community health center clinic at 450 Kilauea Ave, Suite 105, Hilo, HI 96720, open 50 hours a week. That is 6 more hours than the typical Hawaii clinic (44 a week). It is run by West Hawaii Community Health Center, Inc., which serves 39,675 patients across 12 clinic locations.

Fees are on a sliding scale. What you pay at Administration Office depends on your income and household size, and the clinic bills Medicaid, Medicare and private insurance. Care is not free, and every patient is seen regardless of ability to pay. Among West Hawaii Community Health Center, Inc. patients, 6% are uninsured, 62% have Medicaid or CHIP, 14% have Medicare and 18% have private insurance. Call (808) 961-4071 to book and ask about your plan. How sliding-fee pricing works.

Care and screenings at West Hawaii Community Health Center, Inc.

Patients came to West Hawaii Community Health Center, Inc. for these services in 2025. The numbers cover the whole health center, not only this clinic.

ServicePatientsWhat it counts
Dental care7,725patients had dental exams
Mental health care5,818patients treated for depression or anxiety
Substance use treatment238patients in treatment
Well-child visits5,922children had checkups
Flu shots2,565patients vaccinated
Cervical cancer screening1,685patients tested
Breast cancer screening2,860patients screened
Family planning1,693patients served
Diabetes care3,316patients with diabetes
Blood pressure care6,418patients with hypertension
Asthma care2,105patients with asthma
HIV testing2,647patients tested
Hepatitis C testing4,210patients tested
Childhood lead tests699children tested

West Hawaii Community Health Center, Inc. also provides care by telehealth.

Who West Hawaii Community Health Center, Inc. serves

39,675 patients used West Hawaii Community Health Center, Inc. in 2025. 66% live at or below the poverty line and 91% are at or below twice the poverty line. 2,619 patients were experiencing homelessness and 899 were veterans.

MeasureThis centerHI medianU.S. medianvs HI
Patients at or below the poverty line66%60%65%+6 pts
Patients at or below 200% of the poverty line91%87%92%+4 pts
MeasureThis centerHI medianU.S. medianvs HI
Uninsured patients6%10%14%−4 pts
Medicaid or CHIP patients62%49%42%+13 pts
Medicare patients14%13%11%+1 pts
Privately insured patients18%24%24%−6 pts

Quality of care at West Hawaii Community Health Center, Inc.

West Hawaii Community Health Center, Inc. is at or above the Hawaii median on 3 of 7 preventive-care measures. Higher is better on every line.

MeasureThis centerHI medianU.S. medianvs HI
Adults with high blood pressure under control71%61%68%+10 pts
Women 52–74 screened for breast cancer46%51%54%−5 pts
Women 24–64 screened for cervical cancer45%54%54%−9 pts
Adults 46–75 screened for colorectal cancer37%39%44%−2 pts
Patients 12+ screened for depression88%82%77%+6 pts
Adults assessed for tobacco use90%88%86%+2 pts
High-risk adults on statin therapy70%77%79%−7 pts

Patients from ZIP 96720

4,951 West Hawaii Community Health Center, Inc. patients live in ZIP 96720, and 6% of them are uninsured. Other health centers also serve this ZIP:

More West Hawaii Community Health Center, Inc. locations

Hilo Family Health Center

1178 Kinoole St, Hilo, HI 96720
50 hours a week · (808) 333-3600

Wailuku Family Health Center

305 Wailuku Dr, Hilo, HI 96720
40 hours a week · (808) 933-2982

Hilo Family Dental Center

1257 Kilauea Ave, #100, Hilo, HI 96720
40 hours a week · (808) 333-3600

Hilo Woman's Health Center

73 Puuhonu Pl, Hilo, HI 96720
50 hours a week · (808) 333-3600

Kea'au Family Health and Dental

16-192 Pili Mua St, Keaau, HI 96749
50 hours a week · (808) 333-3600

Pahoa Family Health Center

15-2866 Pahoa Village Rd, Pahoa, HI 96778
50 hours a week · (808) 333-3600

WHCHC - Waikoloa Family Medical

68-1845 Waikoloa Rd, Suite 207, Waikoloa, HI 96738
42.5 hours a week · (808) 769-5160

Ka'u Family Health and Dental Center

95-5583 Mamalahoa Hwy, Naalehu, HI 96772
40 hours a week · (808) 333-3600

See all 12 West Hawaii Community Health Center, Inc. locations

More community health centers in Hilo and across Hawaii.